If you give your customer an excellent experience, you will keep them for a lifetime. What do we mean by Customer Experience? In this episode we will discuss Customer Experience matters. Come with us on a journey from initial contact until post-sale follow up and work on improving the way your customers experience doing business with your company. It doesn’t matter if you are a one-person shop or a big business… Customer Experience Matters.
Download episode: http://caspodcast.com/download/2015/10/CAS16-Customer-Experience.mp3